Terms & Conditions

These Terms and Conditions set out the rules for using this website and explain the basis on which Prestige Hosts Limited provides information through this website.By using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use this website.

1. About us
This website is operated by Prestige Hosts Limited, a company registered in England and Wales.

Company name: Prestige Hosts Limited
Company number: 12305390
Registered office: 2 Cornelia Road, Bournemouth, Dorset, United Kingdom, BH10 4FG
Phone: 07503 445795
Email: info@prestigehosts.co.uk

2. Use of this website
You may use this website for lawful purposes only.You must not use this website:In any way that breaches any applicable law or regulationIn a way that is fraudulent, harmful or unlawfulTo transmit viruses, malware or other harmful materialTo attempt to gain unauthorised access to the website, server or systemsTo copy, reproduce or misuse website content without permissionWe may restrict or suspend access to the website if we believe it is being misused.

3. Website content
The content on this website is provided for general information only. It is intended to give an overview of Prestige Hosts Limited, our services and the type of support we may provide.While we aim to keep the information accurate and up to date, we do not guarantee that the website content is complete, accurate or always current.Nothing on this website should be treated as professional, legal, tax, financial, planning or investment advice. You should seek appropriate professional advice before making decisions relating to property, investment, development, finance, tax, legal matters or short-let regulations.

4. Our services
Prestige Hosts Limited may provide services relating to short-let property management, hosting support, property services, guest support, investment-related property support, development-related services and associated consultancy.Any services we provide will be subject to separate written terms, proposals, agreements or service documents agreed between you and Prestige Hosts Limited.If there is any conflict between these website Terms and Conditions and a separate signed agreement with you, the separate signed agreement will take priority for the services covered by that agreement.

5. Enquiries and service availability
Submitting an enquiry through the website, by email, phone or another communication method does not create a contract between you and Prestige Hosts Limited.We reserve the right to decline an enquiry or service request at our discretion.Service availability may depend on factors including location, property type, client requirements, regulatory considerations, operational capacity and suitability of the property or project.

6. Property, investment and development information
Any information on this website relating to property performance, short-let potential, rental income, investment opportunities, development opportunities, refurbishment, design, management or similar matters is provided for general guidance only.We do not guarantee:

- Specific rental income
- Occupancy levels
- Return on investment
- Property values
- Planning outcomes
- Guest bookings
- Market performance
- Suitability of a property for short-let use
- Regulatory approval or compliance outcomes
- Property markets, guest demand, local regulations and operating costs can change.

You are responsible for carrying out your own checks and obtaining independent professional advice where required.

7. Client responsibilities
Where you engage us for services, you may be responsible for providing accurate, complete and timely information.This may include information relating to your property, ownership, mortgage position, lease terms, insurance, planning status, safety certificates, utilities, access arrangements, service history and any restrictions affecting the property.You are responsible for ensuring that you have the legal right to instruct us in relation to any property or project.

8. Short-let compliance
Short-let and holiday-let properties may be subject to legal, planning, leasehold, mortgage, insurance, tax, health and safety, fire safety, licensing and local authority requirements.

Unless expressly agreed in writing, responsibility for ensuring a property is legally suitable and compliant for short-let use remains with the property owner or instructing client.We may provide guidance or support, but this does not replace professional legal, tax, planning, insurance or regulatory advice.

9. Third-party services
We may refer to or work with third-party providers, contractors, platforms, booking systems, cleaning providers, maintenance providers, designers, tradespeople, professional advisers or other partners.Unless expressly stated otherwise, third-party providers are independent from Prestige Hosts Limited.We are not responsible for third-party websites, services, advice, actions, omissions, pricing, availability or terms.If you enter into an agreement with a third party, that agreement is between you and the relevant third party.

10. Website links
This website may include links to third-party websites or platforms. These links are provided for convenience only.We do not control third-party websites and are not responsible for their content, privacy practices, security or availability.

11. Intellectual property
All content on this website, including text, images, graphics, layout, branding, logos, design and other materials, is owned by or licensed to Prestige Hosts Limited unless otherwise stated.You may view and print pages from the website for personal use only.You must not copy, reproduce, modify, distribute, publish, sell or use any content from this website for commercial purposes without our written permission.

12. User-submitted information
If you submit information to us through this website, by email, phone or another method, you confirm that the information is accurate and that you have the right to provide it.You must not submit anything unlawful, offensive, misleading, defamatory, confidential to another party, or which infringes someone else’s rights.How we handle personal information is explained in our Privacy Policy.

13. Limitation of liability
We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.Subject to this, Prestige Hosts Limited will not be liable for:Losses arising from your use of, or inability to use, this websiteReliance on information provided on this websiteLoss of profits, revenue, business, goodwill or opportunityIndirect or consequential lossesLosses caused by viruses, cyber-attacks or harmful materialThird-party websites, services, platforms or providersDecisions made without taking appropriate professional adviceThe website is provided on an “as available” basis, and we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

14. Website security
We take reasonable steps to keep the website secure. However, we cannot guarantee that the website will be free from bugs, viruses or other harmful material.You are responsible for using your own virus protection software and ensuring your device and systems are secure.You must not misuse the website by knowingly introducing viruses, malware or other harmful material.

15. Changes to the website
We may update, change, suspend or remove any part of this website at any time without notice.We are not obliged to keep website content up to date, although we aim to ensure the information is accurate and relevant.16.

Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date.By continuing to use the website after changes are published, you agree to the updated Terms and Conditions.

17. Governing law
These Terms and Conditions are governed by the laws of England and Wales.Any disputes relating to these Terms and Conditions, this website or your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact us
If you have any questions about these Terms and Conditions, please contact:

Prestige Hosts Limited
2 Cornelia Road
Bournemouth
Dorset
United Kingdom
BH10 4FG
Phone: 07503 445795
Email: info@prestigehosts.co.uk